The short-term insurance market in South Africa is very competitive. With every insurer promising to be effective, honest and quick in their claims process. Yet many clients take to social media to express their absolute disgust with how insurance companies handled their claims
So how do you avoid being a statistic and taking to social media yourself to let the world know how company x treated you? The scary truth is that every insurer in South Africa have their horror stories of claims that were declined.
The question we must answer is: Is short term insurance a difficult thing to handle? The correct answer to that is unfortunately yes and no. Yes, there are hundreds of reasons why an insurer can decline a claim and no the concepts is not difficult to understand. There is just a LOT of things to think about and to remember! Doing your short-term insurance, yourself is like self-diagnosing. You can Google your symptoms, get a diagnosis and buy some medication. It might be successful, but if it is not…
Using a broker reduce your risk of having a claim declined a lot. Brokers are trained and obligated by law to make sure your policy is updated and to do yearly renewal. Brokers also represent large books of clients with the insurers. If the insurer declines a claim of an individual, they lose one client. If they decline a broker’s claim, they risk a relationship with a person that represent millions of Rand in business and thousands of clients.
In the claims process, a trained broker knows how to handle a difficult claim - that can make all the difference in your life.
Get a decent broker on your side and start doing insurance properly!
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